Ford My Touch Will Not Download Phonebook

Enjoy music and hands-free calling via bluetooth in your Sync equipped Ford vehicles. Follow these simple steps to Pair an Android Phone with Ford Sync and MyFord Touch.

Ford personnel and/or dealership personnel cannot modify or remove reviews. Performing simple adjustments like turning off Automatic Phonebook Download can help fix operational issues. Scroll down and touch Re-download Phonebook. Do this for each paired phone. IS THIS HELPFUL? Thanks for the feedback. Glad we could help.

Pairing with a Sync Equipped Vehicle

1. Locate your “Settings” icon on your Android device.
2. Locate “Bluetooth” and make sure it’s set to “ON”.
3. Place your device in “Discoverable Mode”. Note: Upon placing in Discoverable Mode, you may have a timer countdown indicating a wait period before you can connect to other devices.

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Ford My Touch Will Not Download Phonebook


4. On your vehicle’s radio console, locate and press the “Phone” icon.
5. Press the “OK” button on your radio console after your display flashes “No Phones Paired”, then”Add Bluetooth Device”.
6. Sync will prompt you by voice to “Press OK to begin pairing a device”. Press “OK”, then you will be prompted to “Search for Sync on your device and enter the PIN code provided by Sync”. The PIN will display the radio display.
7. On your phone in the Bluetooth Menu, locate and press the “Scan for New Devices” button.
8. You will be asked to enter a PIN#. In your phone, enter the 6 digit PIN displayed on the radio, then hit “OK”.
9. You will be asked if this is your “Primary Phone”. Press “OK” on your vehicle. Next you’ll be asked to set “911 Assist”. Press “OK” again and this will automatically dial 911 if your vehicle suffers a severe impact. Finally, the system will ask you to “Download Phonebook”. Press “OK” again. Depending on your phone, you may be asked to allow Sync to access your phonebook. On your phone, check the “Do not ask again” box, then press “OK”.
10. Enjoy your Sync experience!

Pairing with a MyFord Touch Equipped Vehicle

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Phonebook

1. If your vehicle is equipped with MyFord Touch, follow steps 1 – 3 above to locate and activate the Bluetooth feature in your phone.
2. After you have done this, press the “Add Phone” button on the top left of your MyFord Touch home screen.

Ford my touch will not download phonebook app

3. After pressing the “Add Phone” button, a PIN # will appear on screen. Follow steps 7 – 8 above to enter your PIN # into your mobile device to complete the process.

4. You will be asked if this is your “Primary Phone”. Press “OK” on your vehicle. Next you’ll be asked to set “911 Assist”. Press “OK” again and this will automatically dial 911 if your vehicle suffers a severe impact. Finally, the system will ask you to “Download Phonebook”. Press “OK” again. Depending on your phone, you may be asked to allow Sync to access your phonebook. On your phone, check the “Do not ask again” box, then press “OK”.

5.Enjoy your Sync experience!

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Call Tom’s Ford at (732)264-1600 or schedule a visit for help pairing an Android Phone with Ford Sync or MyFord Touch.