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Here you can easily find and purchase the latest Map Update for your Toyota Navigation System. To help us identify the correct update for your system, please click on 'more' and complete the following simple steps.
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2012 Toyota Camry
This problem may be covered under warranty. Ask your Toyota dealer.
- Typical Repair Cost:
- No data
- Average Mileage:
- 26,000 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2012 Camry problem yet. Be the first!
2012 Toyota Camry Owner Comments
problem #2Camry XLE 3.5L V6
- Automatic transmission
- 49,000 miles
Within the last month have noticed that randomly, the Toyota emblem pops up on the video/audio display when playing the radio, although audio is never lost, and concurrently, the navigation system has stopped all functioning. Basically, the map will not load, no matter how long I leave it on to try. I rarely use any other functions for this unit and do not subscribe to any connected/online services available for this unit. I also don't use the phone Bluetooth as it doesn't work with my phone.
I took it to the local dealer and was told that the 'head unit' needs to be replaced, for $1200. Didn't do it, due to previous knowledge of bogus advice and charges from that particular dealership for relatives and friend I've helped. They did suggest that I take it to the dealership I purchased it from and that they may be willing to give me a break, which I'm planning to do next week. Have researched online and it appears that there are some potential issues, possibly related to air conditioner issues and moisture condensation, or possibly just a defective chip issue. Will update as I find out more. Would like to hear of similar issues and solutions.
Update from Aug 9, 2014: And finally - Jeesh! I baby this car. First new car I've purchased in decades, bought it loaded, like the car but for this to pop up 2 months after warranty ends concerns me for the future creeping expenses for this vehicle. Am hoping that this isn't the start of continued electronic issues.
- ohana, Coos Bay, OR, US
problem #1Camry XLE
- Automatic transmission
- 3,000 miles
Bought a brand new Honda Camry 2012 XLE in November 2012. Once I started to learn how to use the navigational system I encountered several glitches. At first, the navigational system would go black and turn itself off and then back on. When this did happen, the map would disappear or if I was in a phone call, the connection would be lost.I also had trouble connecting my I Phone 4s with Pandora. I took it back to the dealer and the service manager was able to recreate the problems. It took about 3 weeks to have it worked on. Toyota Inc had to ok the repair, and the manager explained to me, that they do not like to replace the unit because they cost about US3000. After that time, Toyota replaced the wire harness to the unit using one from a vehicle in their lot. Now the unit no longer goes black, but sometimes when I am receiving a call the bluetooth will not pick up the call. This does not happen everytime. I was forwarded by the dealer an entire page of things to try, such as erasing Entune on my phone, and reload it. Turning my phone off every night, closing all applications, making sure the receiving antenna in the unit is pointing on the right direction, and buying an extension on the unit's antenna,etc. To say the least, I am not happy with the suggestions. I never had any problems with the bluetooth on my previous car, a Honda Accord EXL 2011, even though I was using the same phone. Another glitch occurs, when I am in the map application. If I turn the car off and the car is on the map application, when I turn it back on, sometimes the map will re-appear and sometimes it will not. (blue screen, audio off). The car is going back to the dealer next week and the manager said they would replace the unit, but he is not sure if this will solve all the problems. The navigational audio system has been very glitchy since I have purchased this brand new vehicle. No problems with the rest of the car at 4700 miles. Will update later if Toyota was able to fix these problems.
Update from Jun 17, 2013: The unit has been replaced and no longer turns itself on and off. The connectivity problem with the blue tooth remains and the Toyota service manager said it is a software issue with the I phone. Apparently Toyota is aware of the problem. The car has now 7000 miles and I will keep you posted if they solve the problem.
- Fernando A., Springfield, IL, US
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Windows Operating System Instructions
Below are instructions to perform a map update using a computer with Windows OS:
DOWNLOAD AND INSTALL MAP UPDATE TOOLBOX:
- Select DOWNLOAD Map Update Toolbox FOR WINDOWS and save the 'MapUpdateToolbox-inst.exe' to your desktop.
- Once downloaded, open the file and follow instructions. Run the installer program as you would for any other software.
CREATE A BACKUP:
- Click the icon on your desktop to open Map Update Toolbox.
- Insert the SD card from your vehicle into your computer to connect it to Map Update Toolbox.
- You will be prompted to create a backup of the SD card contents. Should your SD card become corrupted during the map update process, you will need the backup to restore your information. It is HIGHLY RECOMMENDED that you perform the backup process at this time.
LOG IN/CREATE A USER PROFILE:
- When backup is complete, log into Map Update Toolbox by selecting NOT LOGGED IN from the top menu.
- Sign in using your username and password. If you have not yet registered, select CREATE A USER PROFILE to do so now.
INSTALL MAP UPDATES:
- Log into Map Update Toolbox.
- A button will appear on the left side menu. If an update is NOT currently available, the button will be labeled 'Device.' If an update is available, the button will be labeled, 'Updates.'
- Select UPDATES, if available. (VERY IMPORTANT: Be sure to read the entire 'PLEASE NOTE' section before beginning this process.)
- Select INSTALL to begin the process.
FINISH THE MAP UPDATE PROCESS:
- Once the update is complete, it is advisable to create a new backup of the SD card contents.
- Select BACKUPS from the left side menu.
- Select CREATE BACKUP.
- Once backup is finished, you may remove the SD card and insert it back into your vehicle.
OSX Operating System Instructions
Below are instructions to perform a map update using a computer with Mac OS:
Toyota Camry Map Update Free
DOWNLOAD AND INSTALL MAP UPDATE TOOLBOX:
- Select DOWNLOAD Map Update Toolbox FOR OSX.
- Once downloaded, locate the Downloads folder.
- Open Toyota-Toolbox.pkg and follow instructions. Run the installer program as you would for any other software. The toolbox will install to your Applications folder.
INSTALL MAP UPDATES:
Toyota Camry Wikipedia
- Insert the SD card from your vehicle into your computer.
- Open the Map Update Toolbox from your Applications folder.
- If an update is available, a button prompting to Download Latest Content will display.
- Select DOWNLOAD LATEST CONTENT to begin the process.
- Once completed, the toolbox will display SD Card is up-to-date. Select EXIT TOOLBOX.
- Properly eject the SD card from your computer. Once removed, insert it back into your vehicle.